Privacy Policy

DIVAL CONSTRUCTION INC. is a construction contractor based in Toronto, Ontario, providing metal roofing, metal cladding, renovation and addition services in Toronto and the Greater Toronto Area.

This policy explains what personal information we collect, why we collect it, how it is used and the choices you have.

Information you give us: your name, email address, telephone number, property address, details of the project you are enquiring about, photographs and drawings you send us, and correspondence with us.

Payment information: billing details and the payment method you use. Card payments are processed by a third-party payment processor; we do not store full card numbers. Wire transfer and Interac e-Transfer details are handled by your financial institution.

Technical information: our hosting provider may record basic technical information such as IP address, browser type and pages requested, in standard server logs used for security and to keep the site running.

We use personal information to respond to enquiries, arrange site visits, prepare quotes, schedule and carry out work, coordinate trades and suppliers, invoice and collect payment, maintain project and warranty records, and meet our legal, tax and insurance obligations.

We may also use your contact details to follow up on an enquiry or to tell you about a service that relates directly to work we have discussed with you.

By contacting us, requesting a quote or engaging our services, you consent to the collection, use and disclosure of your information as described in this policy.

You may withdraw consent at any time, subject to legal and contractual restrictions and reasonable notice. If you withdraw consent, we may be unable to continue providing services to you.

We share personal information only as needed to deliver our services: with trades and subcontractors working on your project, with suppliers and fabricators fulfilling material orders, with our payment processor and financial institution, and with our professional advisers such as accountants and insurers.

We may also disclose information where required by law, a court order, a building or safety regulator, or to protect our legal rights.

We do not sell or rent personal information.

This website uses only the cookies and local storage strictly necessary for it to function. We do not use advertising, profiling or cross-site tracking cookies of our own.

If we add website analytics in future, this policy and the site's cookie notice will be updated before any such tool is activated.

We keep personal information only as long as needed for the purpose it was collected and to meet legal requirements. Financial and project records are generally retained for seven years.

We use reasonable administrative and technical safeguards to protect information in our control. No method of transmission over the internet is completely secure, so please avoid sending sensitive information such as card numbers or banking details by email.

You may ask what personal information we hold about you, ask us to correct information that is inaccurate or incomplete, and ask questions about how your information is handled.

Send requests to contact@divalmetalroofs.ca. We may need to verify your identity before responding. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada or the Information and Privacy Commissioner of Ontario.

This website may link to third-party sites. We are not responsible for the privacy practices or content of those sites, and we encourage you to read their policies.

We may update this policy from time to time. The date shown at the top of this page indicates the latest version. Material changes will be reflected on this page.

Privacy questions can be sent to contact@divalmetalroofs.ca, or in writing to DIVAL CONSTRUCTION INC., 410-9 St Stevens Ct., Toronto, ON M9A 0E9, Canada.